Microsoft provides instructions for administrators to push the Dynamics 365 App for Outlook to all users as well as instructions for users to add the App themselves. We recommend following the instructions for deploying the Dynamics 365 App for Outlook provided in Microsoft documentation. I recommend reviewing the official user guide to learn all use cases for the app. They can also create new Dynamics 365 records, review existing Dynamics 365 records, add email templates to emails, and more without leaving Outlook.īecause it’s built on the Unified Interface, the Dynamics 365 App for Outlook is much more responsive than the add-in and automatically adjusts to any screen size or orientation – including mobile. With the App, users can track emails, appointments, and meetings to Dynamics 365 records. The Dynamics 365 App for Outlook is a direct replacement for the add-in that allows Dynamics 365 users perform tasks in Dynamics 365 without leaving the Outlook interface.
What is the Dynamics 365 App for Outlook? The good news is there is a replacement – The Dynamics 365 App for Outlook. This deprecation applies to organizations using Dynamics 365 Online, but Microsoft recommends on-premise customers also make the switch to the Dynamics 365 App for Outlook as soon as possible. On March 25th, 2020 Microsoft announced they would be the deprecation of the Dynamics 365 COM Add-in for Outlook on October 1st, 2020.
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